FAQ

Quick answers for Auto Relocation and Specialized Asset Logistics.

You will work directly with a dedicated shipment coordinator to schedule transport at your convenience. We offer guaranteed loading on a specific weekday through our local team. If you have flexibility, we can arrange direct loading onto the car carrier for transport.

Yes. You can contact your shipment coordinator anytime for updates on your vehicle's location and estimated arrival time.

  • Ensure the gas tank is approximately ¼ full
  • Remove toll-reading devices
  • Remove all personal belongings
  • Clean your vehicle for an accurate inspection

Yes, your vehicle is insured for any damage caused by driver negligence, up to its Kelley Blue Book value.

Although rare, if damage occurs:

  1. Note the condition on the Bill of Lading upon delivery.
  2. Notify your shipment coordinator immediately.
  3. Take photos and/or videos at both pickup and delivery for documentation.

We recommend contacting us at least 2-4 weeks before your desired move date. Complex moves involving permits, specialized rigging, or multi-site coordination may require additional planning time to ensure safe and efficient execution.

We specialize in high-value, over-dimensional, and industrial equipment including semiconductor tools, medical imaging systems, data center infrastructure, industrial automation equipment, trade show exhibits, aviation and defense equipment, and containerized household goods.

Yes. Our team manages all aspects of engineered route planning, including permit acquisition, height and weight restrictions, bridge clearances, and coordination with local authorities to ensure compliant and safe transport.

We offer comprehensive rigging services including disconnection at origin, specialized crating and packaging, precision lifting and positioning, and final installation and reconnection at destination. Our team works with certified riggers and equipment specialists.

We conduct thorough site surveys to identify access challenges such as narrow doorways, elevator dimensions, weight restrictions, and loading dock limitations. Our team develops customized solutions including specialized equipment, alternative access routes, and coordination with building management.

Yes. We maintain comprehensive cargo insurance coverage and work with specialized carriers who understand the unique requirements of high-value equipment. Insurance details and coverage limits are discussed during the planning phase and documented in your service agreement.

We can arrange temperature-controlled and climate-controlled transport for sensitive equipment that requires specific environmental conditions. This includes real-time monitoring and documentation throughout the move to ensure equipment integrity.

Still have questions?

Our team is ready to help you with personalized answers for your specific relocation needs.